Remarkit is proud to offer Endpoint Support to our customers.

Our Full Cover Plan includes Managed Anti Virus, Update Support and Helpdesk via Remote Access.

Also we offer the Fully Managed Anti Virus Support on a yearly plan, without Helpdesk Support.

Rest easily knowing we are taking care of all the nasties and update management of your device. Get stuck, need support, a tech is at hand.

InSupport Anti-Virus - Offers Multi-layered levels of threat protection to keep your system stay away from problems

               

  • Identifies suspicious files with instant malware removal
  • Proactive defence mechanism against any kind of malware
  • Reliable to assure an efficient system performance
  • Quick and instant Cloud based scanning
  • Instant updates on the new and up-to-date virus definitions
  • User friendly Interface and Real-time protection
  • Automatic scanning of files, as and when downloaded from the internet
  • Provides security while connected over the internet


PC or Mac - RRP $49 Incl. GST per year

 

InSupport Full Cover - Anti-Virus, Firewall, Patch and Update Management, Remote Access & Control

 

  • RMM Software
  • Remote Access & controls
  • Mobile Device Management
  • IT Automation Library and Scripting
  • Network Assessment
  • Analytics and Reporting
  • Patch Management
  • Android Device Manager
  • Network Performance
  • Auto Discovery and Deployment
  • Software Deployment
  • Cloud Based Monitoring
  • InSupport Helpdesk Service Via Remote Desktop -  In Support of our Software - 8:30AM - 5:30PM Mon-Fri

PC or Mac – RRP $150 Incl. GST per year

InSupport Helpdesk Contract Service Via Remote Desktop - 8:30AM - 5:30PM Monday to Friday (Weekend and Outside of hours by arrangement)

Adhoc - $92.00 Incl. GST per hour billed in 15 min lots
Per Device support - rates available on consultation

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Frequently asked questions:

Is pick up available?

We do not offer a pickup option but we do offer shipping

Is free shipping available?

Yes, we ship New Zealand wide, and if your spend is over $499 freight charges are free, conditions apply

Is the product I'm looking for in stock and available?

Please email us at sales@greenbox.co.nz if you're looking for something not currently listed. We'll be happy to assist you if we have suitable stock.

What are your return policies?

At Greenbox NZ, we stand behind our products and are confident you’ll be satisfied. To return a product, please submit the web form on our support page and our friendly customer care team will make contact within 2 business days. Click here to go to the support page: Contact

When will I receive my order?

We aim to ship the product within 2 to 3 business days.

What is the warranty on a product purchased?

All products sold by Greenbox NZ are second-hand and refurbished unless otherwise specified. The following warranty periods apply:

  • A 12-month “Return to Base” warranty applies to laptops, desktops, and all-in-one computers, unless stated otherwise.
  • The 12-month warranty does not apply to smartphones, monitors, accessories, batteries, or parts.
  • The warranty period starts from the date of the product invoice.

Our 12-month warranty covers any hardware defects that may arise during normal usage. This includes all components, such as fans, hard drives, keyboards, touchpads, LCD panels, and hinges, unless specifically excluded. However, the warranty does not cover software issues, battery degradation from regular use, accidental damage, user data, or problems caused by misuse or improper handling.

Is express shipping available?

Most of our products are delivered within 2 to 3 business days.
For specific requests, please contact us by email or phone.

How do I get service on an appliance I purchased from your store?

Please contact one of our team members, and we’ll assist or guide you with the service you need.

Can I redeem a coupon with you online?

Yes, you can if you have a store coupon.